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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All INGRO products

The group «New Technologies» offers products from the plant INGRO: sheet bending presses, machining centers, screw, reciprocating compressors, industrial, household pumps, guillotine shears
  • Accessories INGRO
    Accessories
    filters, relays, etc.
  • Sheet bending presses INGRO
    Sheet bending presses
    SX 1540, SX 2060, etc.
  • Milling centers INGRO
    Milling centers
    MCV 300 3-axis, etc.
  • Screw compressors INGRO
    Screw compressors
    XLM 5.5A, XLMTD 15A, etc.
  • Submersible pumps INGRO
    Submersible pumps
    SCM 100-IM, etc.
  • Fecal pumps INGRO
    Fecal pumps
    SXG 750-IM, etc.
  • Drainage pumps INGRO
    Drainage pumps
    STF 400-IM, etc.
  • Surface pumps INGRO
    Surface pumps
    CAM 40-IM, etc.
  • Industrial pumps INGRO
    Industrial pumps
    CS series, CFM series, etc.
  • Guillotine scissors of the AS series INGRO
    Guillotine scissors of the AS series
    AS 3106, AS 3113, etc.
  • Guillotine scissors BS series INGRO
    Guillotine scissors BS series
    BS 3106, BS 3116, etc.
  • Reciprocating compressors INGRO
    Reciprocating compressors
    CIAO ZBW60-6L, etc.
  • Pumping stations INGRO
    Pumping stations
    CAM 40/25-IM, etc.
  • Stations with a remote ejector INGRO
    Stations with a remote ejector
    APM 100/25-IM, etc.

NEW TECHNOLOGIES GROUP

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